• Visit our website http://www.itemszone.com/. We highly recommend you to register with us before making your purchase.

• Select your game and your server, then select the amount of gold you wish to purchase.
  

• Fill out the required information and press "Add to cart".
  

• Verify your order and continue to "Checkout". You may also update your order here.

• Select your payment method and press "Proceed to Payment" to finish your order.
  

• You will receive an email within 5 minutes confirming the details of your purchase. You may reply to the email if you want to make any changes.
  

• The gold will be delivered to you at the earliest possible time, usually no later than 30 minutes.

• You may Contact us at any time with questions regarding the order process. Our Live Support Representatives will make sure to accomodate your requests.

• We accept Paypal payments from verified accounts. Do not forget to include your confirmed address and phone number with the payment. In addition to Paypal, we also accept Moneybookers, Bank Transfer and Western Union. Either payment method will result in a speedy delivery.

• If your Paypal account is not verified, we highly recommend you to use either Moneybookers or Western Union for faster service.

• Customers located within the European Union can also send us Bank Payments quick and secure, checked within 24 hours. Don't hesitate to contact us for more information.

• We usually deliver the game currency in 0.5-12 hours, no later than 24 hours, on condition that all your information is correct and your payment method is verified.

• In the rare case something unexpected happens, the delivery time may be delayed. If you haven't received your goods after the scheduled time since you made the order, we will refund you your full payment.

• Please contact us with your order # for more information regarding order status.

• For every first time customer, we may ask you to give us your phone number to verify the order. Returning customers who have been verified will not be required to be called again in most cases. We will never give out your private information to others! See our Privacy Policy for more information.

• We take customer security extremely seriously. We have systems in place to screen every order and protect the information of our customers using the highest-grade encryption technologies on the market today.

• Furthermore, information given to us is never disclosed, sold or otherwise made public to any third parties and is only given to those in our company who need it to complete your order. We follow these strict guidelines to provide you with the safest and most enjoyable shopping experience.

• Please refer to our Secure SSL Certificate for more information:

-----BEGIN CERTIFICATE----- MIIEwzCCA6ugAwIBAgIQXaiNddGChWSiwCl1Z7CpCjANBgkqhkiG9w0BAQUFADBx MQswCQYDVQQGEwJHQjEbMBkGA1UECBMSR3JlYXRlciBNYW5jaGVzdGVyMRAwDgYD VQQHEwdTYWxmb3JkMRowGAYDVQQKExFDb21vZG8gQ0EgTGltaXRlZDEXMBUGA1UE AxMOUG9zaXRpdmVTU0wgQ0EwHhcNMDgwNDAyMDAwMDAwWhcNMDkwNDAyMjM1OTU5 WjCBhjEhMB8GA1UECxMYRG9tYWluIENvbnRyb2wgVmFsaWRhdGVkMSwwKgYDVQQL EyNIb3N0ZWQgYnkgQ29tcGxldGUgV2ViIFNlcnZpY2VzIGxsYzEUMBIGA1UECxML UG9zaXRpdmVTU0wxHTAbBgNVBAMTFHNlY3VyZS5pdGVtc3pvbmUuY29tMIGfMA0G CSqGSIb3DQEBAQUAA4GNADCBiQKBgQC0Xk5+vw17Qtf/rtK7HV+8YSQIDIKF0sKX NohZuZ+3XVsP3CPmGg/2s/BRLfDD75IF7LNfOeFHcfuE0a5+cDuukcQM99p7lzMV o1cxfOd6Lc9eD9yTBKZRvuVLzKZIaviQtfySB4w1OzmtQmWmU4a0Jt1TfLLCdfp8 5xb0ZS87jwIDAQABo4IBwzCCAb8wHwYDVR0jBBgwFoAUuMoR6QYxedvDlMboGSq8 uzUWMaQwHQYDVR0OBBYEFN9Q8G4xCG8FZroAS6EN+8uYIitvMA4GA1UdDwEB/wQE AwIFoDAMBgNVHRMBAf8EAjAAMB0GA1UdJQQWMBQGCCsGAQUFBwMBBggrBgEFBQcD AjARBglghkgBhvhCAQEEBAMCBsAwRgYDVR0gBD8wPTA7BgsrBgEEAbIxAQICBzAs MCoGCCsGAQUFBwIBFh5odHRwOi8vd3d3LnBvc2l0aXZlc3NsLmNvbS9DUFMwaQYD VR0fBGIwYDAvoC2gK4YpaHR0cDovL2NybC5jb21vZG9jYS5jb20vUG9zaXRpdmVT U0xDQS5jcmwwLaAroCmGJ2h0dHA6Ly9jcmwuY29tb2RvLm5ldC9Qb3NpdGl2ZVNT TENBLmNybDB6BggrBgEFBQcBAQRuMGwwNQYIKwYBBQUHMAKGKWh0dHA6Ly9jcnQu Y29tb2RvY2EuY29tL1Bvc2l0aXZlU1NMQ0EuY3J0MDMGCCsGAQUFBzAChidodHRw Oi8vY3J0LmNvbW9kby5uZXQvUG9zaXRpdmVTU0xDQS5jcnQwDQYJKoZIhvcNAQEF BQADggEBAKGLtcQ6TI5eVratmS/iOD79/RzPXV7t9MdoM4cHujNm/rKACOyXK2Y8 ERorT4fUx725w4haM6gxACIARYR5JFNqtQ7TqhaxKf2yXew6idhQ774PWHZMRUns g+FdDESCAllTSZiH3iGq2Cmm5ZJ669XLqWPNe+Knbu+6gyaVqgQiTsZbpDamzOQo VET9hjYGKVvKuUZQH6VcfNXBQfky68HbXs+0KPsDISEmWTzi3JQT8RkgMCAVT1R0 d7vOEjtcEl28FIvz6PkuMMtmdjpUJ1ZcC+Tqzi09cLbEw0RVhA8VTIE1XfgKCuMz 39Jz9OsWM679f9Wjt2CvgX6Adwi77gc= -----END CERTIFICATE-----

• Our prices are adjusted according to available stock and to remain competitive in the market. Additionally, our prices rise and fall to match the supply and demand of each game and server.

• Normally, we start leveling within 30 minutes after receiving your order. Sometimes our departments get full and it may take longer for your order to start. In that case we'll inform you immediatly and let you know the waiting time.

• Please prepare your account for the powerleveling and make sure you are logged off before we begin. This guarantees a smooth process for our levelers to start working on your character.

• Yes! All money and items which were gained on your character during the leveling process belong to you, and are left on your account. See it as an added bonus!

• No! We do not use bots, macros or any other third-party programs that are forbidden by in-game nature. Our expert team of 200+ employees farm and level characters personally, by using hand methods alone. This ensures your character is leveled the fastest and safest way possible, while our gold is guaranteed to 100% safe delivery.

• Yes! But before you login, please contact our Customer Support Representatives to arrange a safe time space. After time has been arranged with our powerleveling agent, we will pause the leveling for a while so you can login to your character. Please leave any gold or equipment intact, they are necessary to continue leveling your character.

• After logging off, please don't forget to inform our Customer Support. We will adjust the time of completion according to the time you spent in game, and continue your powerleveling immediately.

• No! We will never involve your character in PKing, KSing, or any other behavior that is frowned upon.

• Normally we will respond as if AFK when another player sends you a tell, however if a GM sends you a tell we will say hello to him or her. We can respond in any way you like though. If you have any specific answers you would like us to use, please just let us know and we will be sure to use them.

• Please send us an email from your Payment Email Address or contact our Customer Support Representatives and include your order number and the correct server or character name. We will procees the delivery according to your new information.

• Itemszone is a registered global corporation with subsidiaries located in New Zealand, France as well as the United States. Our office which oversees day to day operations is located in Miami, Florida. This provides us with several advantages such as localized IP addresses which guarantee your delivery safety, as well an awesome range of English-speaking Customer Support Representatives.

• Our continuous growth is made possible through the support of our loyal customers. Therefor it is our #1 priority to constantly improve your gaming experience. Be one with the Best, Be with Itemszone!